Adding a Team Member

Learn how to add new staff members to your CleanOps system

Overview

Team members are the staff who use CleanOps - cleaners, supervisors, and administrators. Each team member has their own login credentials and permissions based on their assigned role.


Step 1: Open the Add User Form

Navigate to the user creation page:

  1. Click Administration in the sidebar
  2. Click Users
  3. Click the Add User button

Or use the quick action menu (+ icon) in the top navigation and select New User.


Step 2: Enter Personal Information

Fill in the team member's basic details:

Field Description
First Name * Team member's first name
Last Name * Team member's surname
Email Address * Used for login and notifications (must be unique)
Phone Number Contact phone number
Address Home or contact address

Step 3: Set Login Credentials

Create login access for the team member:

Field Description
Password * Must be at least 8 characters. Use a mix of letters, numbers, and symbols.
Confirm Password * Re-enter the password to confirm
Tip: Tick "Send Welcome Email" to automatically email the new user their login details.

Step 4: Add Employment Details

Record employment information (all optional):

  • Employee ID - Your internal staff reference number
  • Hire Date - When the team member started
  • Hourly Rate - Pay rate for time tracking and reporting
  • Emergency Contact - Emergency contact details

Step 5: Assign Role and Access

Configure what the team member can do in the system:

Field Description
Role * Determines permissions - see role descriptions below
Default Location Assign to a specific work location (if applicable)
Status Active (can log in) or Inactive (cannot log in)

Step 6: Upload Profile Photo (Optional)

Add a profile photo to help identify team members:

  • Click Choose File to select an image
  • Supported formats: JPG, PNG
  • A preview will show before saving

Step 7: Save the Team Member

Click Create User to save. The new team member will:

  • Appear in the Users list
  • Be able to log in with their email and password
  • Receive a welcome email (if enabled)
  • Have access based on their assigned role
What's Next? After creating a team member, you can assign them to jobs from the job creation or edit screen.
Quick Checklist
User Roles Explained

Administrator

Full access to all features including user management and settings.

Supervisor

Can manage jobs, clients, and team schedules. Cannot manage users or settings.

Cleaner

Can view assigned jobs, clock in/out, and complete tasks. Limited access to other areas.