ISO & ITIL Aligned Platform

Transform Your Facility Management Operations

The complete SaaS platform for facility management and cleaning companies. Manage services, workforce, quality, and compliance - all in one place.

500+ Companies
50K+ Sites Managed
99.9% Uptime
Dashboard
124 Active Sites
98.5% SLA Compliance
287 Staff
4.8 Quality Score
Job Completed
SLA Alert

Trusted by industry leaders worldwide

ISS Facility Services
Sodexo
CBRE
JLL
Cushman & Wakefield
ABM Industries
Features

Everything You Need to Excel

Comprehensive tools designed specifically for facility management and cleaning service providers.

Site Management

Manage unlimited sites with detailed information, contacts, access instructions, and service requirements.

  • GPS location tracking
  • Floor plans & areas
  • Access management

Smart Scheduling

Intelligent scheduling with automatic job generation, staff assignment, and capacity optimization.

  • Recurring schedules
  • Auto-assign staff
  • Conflict detection

Workforce Management

Complete staff management including availability, skills, certifications, and performance tracking.

  • Skills matrix
  • Certification tracking
  • Time & attendance

Quality Inspections

Digital inspection forms, photo evidence, scoring, and automatic non-conformance tracking.

  • Custom checklists
  • Photo capture
  • Digital signatures

Incident Management

ITIL-aligned incident handling with priority matrix, SLA tracking, and escalation workflows.

  • Priority matrix
  • SLA monitoring
  • Auto-escalation

Analytics & Reports

Real-time dashboards, KPI tracking, and automated reporting for data-driven decisions.

  • Real-time KPIs
  • Custom reports
  • Export to PDF/Excel
ITIL Aligned

Complete Service Management

Built on ITIL 4 best practices and ISO standards for enterprise-grade service delivery.

Service Catalogue

Define your services, pricing, and delivery standards. Create service agreements with custom SLAs and KPIs.

  • Service definitions
  • SLA templates
  • Rate management

Incident Management

Log, track, and resolve service disruptions. Priority-based handling with automatic SLA calculation.

  • Impact/urgency matrix
  • Escalation rules
  • Resolution tracking

Problem Management

Root cause analysis and permanent solutions. Known error database (KEDB) for faster incident resolution.

  • Root cause analysis
  • Known error database
  • Trend analysis

Change Management

Controlled change process with risk assessment, approval workflows, and implementation planning.

  • RFC workflow
  • CAB approvals
  • Risk assessment

Asset Management

Track equipment, tools, and supplies. Maintenance scheduling, depreciation, and lifecycle management.

  • Asset tracking
  • Maintenance schedules
  • CMDB

Knowledge Base

Centralized knowledge repository for procedures, training materials, and best practices.

  • Procedures library
  • Training materials
  • Best practices
My Jobs Today 08 Feb 2026
Tower A - Level 5 06:00 - 08:00
Main Lobby 08:30 - 10:30
Conference Room B 11:00 - 12:00
Cafeteria 14:00 - 16:00
Mobile Ready

Work From Anywhere

Powerful Progressive Web App (PWA) that works on any device. Your team can manage jobs, complete inspections, and report issues right from their phones.

GPS Check-in/out

Automatic location tracking for accurate time records

Offline Mode

Works without internet, syncs when connected

Photo Capture

Document work with photos and annotations

Push Notifications

Real-time alerts for new jobs and incidents

ISO 9001:2015
Quality Management
ISO 41001:2018
Facility Management
ISO 27001:2022
Information Security
ITIL 4
Service Management
Compliance Ready

Audit-Ready Documentation

Built with compliance in mind. Generate audit-ready evidence, maintain complete traceability, and demonstrate adherence to international standards.

  • Complete audit trails for all actions
  • Automated evidence collection
  • PDCA cycle documentation
  • Non-conformance tracking
  • Corrective action management
Request Compliance Demo
Pricing

Simple, Transparent Pricing

Choose the plan that fits your business. All plans include core features with no hidden fees.

Monthly Annual Save 20%

Starter

For small cleaning teams

$ 99 /month
  • Up to 10 sites
  • Up to 25 users
  • Job scheduling
  • Basic inspections
  • Mobile app access
  • Email support
  • Incident management
  • API access
Start Free Trial

Enterprise

For large organizations

$ 799 /month
  • Unlimited sites
  • Unlimited users
  • Full ITIL suite
  • Change management
  • Problem management
  • Full API access
  • White-label option
  • Dedicated support
Contact Sales
Testimonials

Trusted by Industry Leaders

See what our customers have to say about transforming their operations.

"Facilicom transformed how we manage our 200+ sites. The SLA tracking alone has helped us improve compliance by 25%. Our clients love the transparency."

JM
James Mitchell Operations Director, CleanCo Services

"The mobile app is a game-changer. Our cleaners can check in, complete checklists, and report issues instantly. We've reduced paperwork by 90%."

SK
Sarah Kim CEO, Pristine Facilities

"We passed our ISO audit with flying colors thanks to Facilicom's documentation. The audit trail feature saved us weeks of preparation."

RP
Robert Peters Quality Manager, Elite FM Group

Ready to Transform Your Operations?

Join hundreds of facility management companies already using Facilicom to deliver exceptional service.

14-day free trial. No credit card required.

Contact Us

Let's Talk

Have questions? Want a demo? Our team is ready to help you find the right solution for your business.

Office Sydney, Australia

Global Presence

Australia United States United Kingdom Europe