Viewing Audit Logs
Track system activity and changes for security and compliance
Overview
Audit Logs record all significant actions taken in CleanOps Pro, providing a complete history of who did what and when. This is essential for security, compliance, and troubleshooting.
Accessing Audit Logs
Navigate to Administration > Audit Logs from the sidebar menu. Only administrators can access audit logs.
What Gets Logged
The system records these types of activities:
| Category | Events Recorded |
|---|---|
| Authentication | Logins, logouts, failed login attempts, password changes |
| User Management | User created, updated, deactivated, role changes |
| Client Data | Clients, sites, and contracts created, edited, or deleted |
| Jobs | Jobs created, assigned, status changes, task completions |
| Time Records | Clock in/out, timesheet edits, approvals |
| Settings | System configuration changes |
Understanding Log Entries
Each log entry includes:
- Timestamp - Exact date and time of the action
- User - Who performed the action
- Action - What was done (create, update, delete, etc.)
- Entity - What was affected (client, job, user, etc.)
- Details - Specific changes made (before/after values)
- IP Address - Where the action originated from
Searching and Filtering Logs
Find specific entries using filters:
- Date Range - Narrow down to a specific time period
- User - See actions by a specific user
- Action Type - Filter by create, update, delete, login, etc.
- Entity Type - Show only client, job, or user changes
- Search - Text search in descriptions and details
Common Use Cases
| Scenario | How to Use Audit Logs |
|---|---|
| Security investigation | Filter by failed logins or unusual activity times |
| Data discrepancy | Search for recent changes to the affected record |
| Timesheet disputes | View edit history for specific time entries |
| Compliance audit | Export logs for the audit period as evidence |
| Training follow-up | Review a user's recent activity to identify training needs |
Exporting Audit Logs
- Apply any desired filters
- Click Export
- Choose format (CSV or PDF)
- Download the file for your records
Privacy Considerations
Audit logs contain sensitive information. Access should be limited to:
- System administrators
- Compliance officers
- Authorised security personnel
Quick Tips
Check logs regularly
Review logs weekly to spot unusual patterns early.
Export for compliance
Keep exported logs as part of your compliance documentation.
Investigate promptly
Address suspicious activity immediately when discovered.
Security Indicators
Watch for these warning signs:
- Multiple failed logins
- Logins at unusual times
- Bulk data exports
- Mass deletions
- Permission changes