Managing Contracts

Learn how to view, edit, and manage service contracts

Viewing Contracts

Contracts are accessed through their parent client:

  1. Go to Clients and select a client
  2. Scroll to the Contracts section
  3. All contracts for that client are listed with status and value

Viewing Contract Details

Click on a contract to see its full information:

  • Terms - Start date, end date, renewal settings
  • Billing - Contract value, rate type, frequency
  • Scope - Description and site coverage
  • Signature - Who signed and when

Editing a Contract

To update contract details:

  1. Navigate to the contract's detail page
  2. Click the Edit button
  3. Update the necessary fields
  4. Click Update Contract to save
Common updates: Pricing changes, billing frequency adjustments, extending end dates, and updating descriptions.

Contract Status Management

Contracts progress through different statuses:

Status Meaning
Draft Being prepared - not yet active
Pending Awaiting approval or signature
Active Currently in effect - services being delivered
Expiring Approaching end date - renewal action needed
Expired Past end date - no longer active
Cancelled Terminated before end date

Renewing Contracts

For contracts approaching their end date:

  1. Review the contract terms with the client
  2. Edit the contract and update the End Date
  3. Adjust pricing if needed
  4. Update the Signed By and Signed Date if re-signed
  5. Ensure status is set to Active
Auto-Renew: Enable "Auto Renew" on contracts that automatically continue. The system will notify you before renewal based on your notice period setting.

Updating Pricing

To adjust contract pricing:

  1. Edit the contract
  2. Update the Contract Value
  3. Change the Rate Type if needed (Fixed, Hourly, Per Sqm)
  4. Adjust Billing Frequency if changing payment schedule
  5. Note the change in the description for record-keeping

Cancelling a Contract

To cancel a contract before its end date:

  1. Edit the contract
  2. Change status to Cancelled
  3. Add cancellation details to the notes
  4. Save the contract
Note: Cancelled contracts are preserved for historical records. They cannot be deleted if jobs have been completed under them.
Quick Tips

Set renewal notices
Configure 30-60 day notice periods so you have time to renegotiate before expiry.

Document changes
Add notes when changing pricing or terms to maintain a clear history.

Review regularly
Check expiring contracts weekly to avoid service gaps.

Renewal Checklist